Shipping policy

Processing Time

Orders are processed within 3–5 business days after payment is confirmed. 

Orders are not shipped or processed on weekends or official holidays.

During peak seasons or high order volumes, processing times may be slightly extended.

Once shipped, you will receive a confirmation email with tracking details. 

Shipping Rates & Delivery Estimates

We currently ship to: Saudi Arabia, Kuwait, United Arab Emirates, Oman, Qatar, Bahrain, Jordan, and Egypt.

Destination Shipping Fee Saudi Arabia 26 Kuwait, UAE, Oman, Qatar, Bahrain, Jordan, Egypt Calculated at checkout 

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your shipment via the courier’s website. 

Customs & Duties International shipments (outside Saudi Arabia) may be subject to import taxes, customs duties, and clearance fees determined by the destination country.

These charges are the responsibility of the customer and are not included in product prices or shipping costs.

Charges vary by country; please check with your local customs office before placing an order.

If customs fees remain unpaid, the customer will be responsible for all related shipping costs, including return fees.

Refusing delivery due to customs charges may result in the package being abandoned and disposed of by the carrier. In such cases, the order will not be eligible for a refund.

Undelivered Shipments Return Service Charges to KSA :

the shipping amount will be deducted from the customer if the package is not received.